SEEKING AN OPERATIONS DIRECTOR

Our client, a developer, and manager of senior community projects with a real estate component, as well as rehabilitation hospital and wellness center onsite, is looking for an Operations Director.

Hotel General Manager experience is preferred. 

KEY RESPONSIBILITIES

• Quality assurance and organization stability 
• Participate in the preparation and development of short-term and long-term plans 
• Manage all department heads, including Purchasing, Administrative, Human Resources, Legal, and Information Technology (IT)
• Direct the development and establishment of adequate and equitable personnel policies 
• Oversee the operations functions of the senior communities, including customer service, housekeeping, F&B, security, facilities engineering, landscaping and maintenance  
• Set up and ensure full compliance with operating controls, SOP’s, policies, procedures and service standards
• Manage on-going profitability of the wellness center and rehabilitation hospital, in conjunction with the Medical Director
• A strong understanding of P&L statements and the ability to react with impactful strategies

KEY REQUIREMENTS

• Outstanding management skills and extensive hands-on experience
• At least 15 to 20 years of experience in the hospitality industry, with significant international-standard experience. And 5 to 10 years of experience as a General Manager or Hotel Manager preferred
• Strong analytical, interpersonal, communication and leadership skills and able to work well under pressure

EDUCATION

A university degree in hotel management or a related field with experience in opening, managing or re-positioning a hotel with a clear track record. Excellent computer system skills. 

Interested in this exciting challenge?

Apply today with your updated CV – paris@silverforcehospitality.com